For insurance appraisers

Run every appraisal
like a controlled operation.

AwardLettr captures every billable minute, every mile, and every document, from assignment to award. Nothing leaks.

Built by a working insurance appraiser
app.awardlettr.com/dashboard/appraisals
Appraisals
New Appraisal
Appointment scheduled3
  • Atlas Storage Holdings12d
  • Riverbend Plaza HOA18d
  • Greenfield Manor Apartments6d
In negotiations2
  • Pinecrest Realty Trust33d
  • Harbor Point Self-Storage41d
Award agreed upon1
  • Cypress Bend Villas57d
Works with the tools you already use
01The leak

The admin work is real. The invoice for it never exists.

Word docs duct-taped to Excel. Cases scheduled in Outlook. Award letters mailed from a printer-scanner combo. The work you do is professional, and every hour spent on the wrong tools is an hour you did not bill.

Here is what one ordinary week posts to the ledger nobody keeps. AwardLettr keeps it, captures it, and puts it back on your invoice.

Run your own numbers
One week · The old stack
  • Status updates to the TPA, three files
    0.9 hr$135
  • Rebuild a claim timeline for an adjuster call
    0.7 hr$105
  • Draft an award letter from a Word template
    1.5 hr$225
  • Chase the opposing appraiser for a signature, twice
    0.6 hr$90
  • Reshuffle the schedule after a storm day
    1.1 hr$165
  • Invoice math against the fee schedule
    0.8 hr$120
  • Inbox triage across four carriers
    2.4 hr$360
  • Case notes and photo filing, after hours
    2.0 hr$300
Unbilled
10.0 hr$1,500

At $150/hr. Across 4.33 weeks that is $6,495 walking out of a typical month.

02The product

Capture the work. Generate the documents. Bill it all.

One disciplined workflow from assignment to award, where every detail is captured, every document is generated, and every dollar is billed.

Capture

Every minute and mile, captured

Time logs against the file as you work and mileage calculates from the inspection address, so the invoice never runs on memory.

Capture

Book the day that actually confirms

Opposing appraisers self-book inside your zone rules and travel time, and you approve before anything lands on your calendar.

Generate

Award letters in seconds, not hours

Award letters, panel declarations, and invoices generate from the case file with your firm branding on every page.

Headline feature

Turn any estimate PDF into coded line items

Drop in a carrier estimate and get Xactimate-coded line items back, each with a match-confidence score and ready to export.

Generate

Speak the facts, send the prose

Jaxson AI drafts award language and turns your rough field notes into appraiser-grade writing, with your judgment always in charge.

Bill

Bill every recipient, synced to the books

Bill carriers, TPAs, and attorneys separately, then push finished invoices straight to QuickBooks, Xero, or any accounting flow.

03The deployment plan

From your first call to your first invoice.

01

Book the 30-minute demo

A working walkthrough of the platform tailored to your workflow. No slides. No pitch.

02

Onboard with built-in tools

CSV imports for cases and contacts. Jaxson AI builds your templates. We back you up on the edge cases.

03

Run every case under control

Captured time. Clean documents. Bill-ready records. Nothing leaks between assignment and invoice.

04Then vs. now

Eight ways the file changes when AwardLettr runs the workflow.

  1. 01
    Was10+ hours a week lost to admin work

    Get those 10 hours back. Bill them, or take Friday off.

  2. 02
    WasLooking amateur on emails to TPAs and adjusters

    Branded documents that look like a $5M firm sent them.

  3. 03
    WasForgotten billable time and unbilled mileage

    Every minute, every mile, every dollar. Captured automatically.

  4. 04
    WasCases falling through cracks at every status

    A pipeline that tells you what’s next on every case.

  5. 05
    WasManual invoices that take 30 minutes each

    Invoices in seconds. Paid faster.

  6. 06
    WasDemand letters chased through Outlook

    Demand-letter follow-ups that send themselves.

  7. 07
    WasSpreadsheet scheduling that ignores traffic

    Smart scheduling that knows your zones and traffic.

  8. 08
    WasDocuments in six different folders

    One folder per case. Everything in one place.

05The legacy stack vs. one workflow

Eight scattered tools, or one continuous flow.

Outlook rules, sticky notes, and memory replaced by one workflow from case intake to invoice.

81
toolsplatform
70
handoffsleaks
10+100%
hours leaked / wkcaptured
The legacy stack
8 tools
  • Outlook
    1 handoff
  • Word
    1 handoff
  • Excel
    1 handoff
  • Phone tag
    1 handoff
  • Print-scan
    1 handoff
  • Folders
    1 handoff
  • Memory
    1 handoff
  • Manual
    1 handoff

Every handoff between Outlook and Word, between Word and the printer-scanner, between the printer-scanner and the spreadsheet, is a place where time, mileage, or documentation goes missing.

AwardLettr
6 phases · 0 leaks
  • 01Assign
    Intake
  • 02Schedule
    Book
  • 03Inspect
    Field
  • 04Document
    Draft
  • 05Sign
    Send
  • 06Bill
    Invoice

Assignment to invoice in one continuous workflow. Time and mileage captured as the work happens. Documents generated from the case file. Invoices ready before the work is finished.

Calculate your admin loss

How much are you leaving on the table?

Most appraisers underestimate. Move the sliders to your reality. The math is uncomfortable.

Leakage calculator
Your practice
$150/hr
10 hrs
200 mi

IRS mileage rate $0.725/mi · 4.33 weeks/mo

Your leakage
Unbilled admin / month$6,495
Unbilled mileage / month$145
Total leakage / year$79,680
AwardLettr is $349/mo. If we capture even a fraction of this, it pays for itself in 2 days.
That’s 19.0× the monthly price. Every month.
John Howell, CPAU, Founder, AwardLettr
John Howell
CPAU
Founder/Appraiser
Built by an appraiser

Twenty-two years in property insurance and construction. Now I appraise.

Financial analyst out of college at one of Florida’s oldest law firms. Construction estimating after Hurricane Ivan. Independent adjusting for major carriers through Ike, Sandy, Matthew, Harvey, and Ian. Building consulting on hundreds of large-loss rebuilds. I’ve seen what property damage work demands from every side.

When I started appraising myself, the tools I had to use embarrassed me. Word templates. Outlook threads. Mileage on the back of an envelope. The work was professional. The software wasn’t.

So I built AwardLettr. Every feature traces back to something I needed on my own files, or something a customer flagged this morning. I work every case through it.

22+ years
In property insurance & construction
CPAU
Certified Property Insurance Appraiser & Umpire (IAUA)
WIND
Wind Insurance Network Association certified
HAAG
Certified Inspector + Reviewer
Catastrophe IA
Ike, Sandy, Matthew, Harvey, Ian deployments
B.S.B.A.
Accountancy & Finance · Summa Cum Laude
Built for sensitive work

Appraisal files carry claim data, signatures, and billing details. We treat them that way.

RLS

Row-level security on every table

Owner, admin, and staff roles enforced at the database layer. Your workspace data never crosses into another account.

MFA

Multi-factor authentication is mandatory

Every account requires a second factor before signing in. No exceptions.

AES-256

Encrypted at rest and in transit

TLS in flight, AES-256 at rest. Every API request authenticated.

AUDIT

Audit trail on every action

Document generation, signatures, billing changes, and party edits logged. 90-day retention. Exportable.

Built on infrastructure you trust
The 30-minute decision

Run your practice on AwardLettr.

A 30-minute walkthrough of the platform, built around the workflow you actually run. No slides. No pitch. Just where the leakage is hiding.

Guided onboarding · No contracts · Cancel anytime
AwardLettr | Run every appraisal like a controlled operation | AwardLettr